Checking in sir..?

I've had the opportunity to stay in a few different hotels recently and they have really varied in quality. Of course it depends upon the price you pay, this determines the quality of the bed linen and furniture but quite often for me anyway its the little things that matter. I quite like the little bottles of shampoo and the complimentary WIFI. I like a bath and a shower in the room and I like the fact that there is a small packet of biscuits to be munched with my complimentary cup of tea. If any of the above are missing then I am a little disappointed. Service is also important. I would like to be welcomed by a smiling person on the reception desk. I don't want to have to ring a bell or phone a pager from a phone left conveniently on the reception counter. I want to be greeted nicely, not falsely, and to be told the important information regarding the location of my room and the timing of breakfast. However, one of my favourite things about saying in a hotel ro...